Refund Policy

Standard Refund Policy

• If cancellation is done 15 days prior to the arrival date, we will refund you 100% of the booking amount.

• If cancellation is done between 7 to 15 days prior to the arrival date we will refund you 50% of the total booking amount.

• No refund will be given for any cancellation done within 7 days of the arrival date.

 

Standard refund policy exempts peak dates (May & June, Long Weekends, 23 Dec till 02 Jan). Below will be the policy during this period.

• If cancellation is done 21 days prior to the arrival date, we will refund you 100% of the booking amount.

• If cancellation is done between 21 to 15 days prior to the arrival date we will refund you 70% of the total booking amount.

• If cancellation is done between 7 to 15 days prior to the arrival date we will refund you 30% of the total booking amount.

• No refund will be given for any cancellation done within 7 days of the arrival date.

 

All the cancellation / refund will be processed after deducting GST

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Bookings made via third-party sites/ online platforms (like Airbnb, Make My Trip, Goibibo etc), will be subject to the respective platform cancellation / refund terms.

 

Rescheduling policy

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By Guest

• Rescheduling request can be made up to 15 days prior to the arrival date. 

• Any difference in price arising due to rescheduling will have to be borne by the guest. 
   

By Beyond Wifi

• Beyond Wifi reserves the right to cancel a booking. In such a case, guests can choose any one of the following options

  • Beyond Wifi to book alternate stay from the Beyond Wifi portfolio. 

  • Beyond Wifi to offer a Credit Note (valid for 6 months from date of issuance) equivalent to the entire booking amount.

  • Beyond Wifi to refund the full amount paid towards the booking.